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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Drew Spencer

March 5, 2026

5  out of  5
rating by Drew Spencer
"Always very helpful!"
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Cameron Weekley

March 2, 2026

5  out of  5
rating by Cameron Weekley
"Recently purchased a new vehicle and Kimberly was so sweet and helpful and got my policy updated efficiently. So quick and easy. 10/10 experience."
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Terry Shepard

February 20, 2026

5  out of  5
rating by Terry Shepard
"I have been a client with Carl Ferraro, at State Farm, for over 35 years. I have never been disappointed with how he, and his team, make sure they get the best rates for their clients. I work with Rocio Piceno, in Carl's office, and she is wonderful, caring, knowledgeable, and the most helpful agent. She has definitely helped me get the lowest rates available and she also cares about her clients."
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Kelly Frey

February 19, 2026

5  out of  5
rating by Kelly Frey
"I have worked with Carl/Bonnie on all of my insurance needs for more than 30 years. They have always been accessible, answering any questions promptly and thoroughly, and on the rare occasion I had a claim it was processed quickly. I also appreciate that they do not constantly try to sell me new/more insurance I don’t need or want. They are just professional and friendly and I am confident my insurance needs are in good hands!"
We responded:
"Thank you Kelly. Clients like you make it easy for us to help you. Stay safe and thanks again.. Carl"
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Chase Paperstakz

February 18, 2026

5  out of  5
rating by Chase Paperstakz
"RASHONIQUE is the BEST she really cares about her customers she is very warm and professional i was having a horrible day and she was very professional and sweet she changed my whole attitude with her reassuring warm attitude she went above and beyond with her service she made sure all my issues were resolved THANK YOU SOOOOOOOOOOOO much ❤️ you da best she needs a raise"
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D. La Shae Baylis

February 6, 2026

5  out of  5
rating by D. La Shae Baylis
"I have had insurance with State Farm for 34 years and my best thing I could have ever done is move my policies to Carl Ferraro’s office. He and his entire staff are efficient and go above and beyond. I particularly appreciate Marlenne Rivas she is amazing, thorough, extremely knowledgeable and helpful! I particularly like working with Marlenne Rivas or Carl directly but the entire staff is great!"
We responded:
"Hey Dawn, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon. Carl Ferraro, State Farm agent"
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Larry Watkins

February 4, 2026

5  out of  5
rating by Larry Watkins
"The Ferraro Agency is nothing short of excellent with respect to outstanding service and professionalism. Carl and his staff have always gotten back to me with clear, concise answers and reasonable pricing. I can call or text even on the weekends and be sure he will respond, soonest. We have multiple types of properties and assets and Carl's advice has always been valuable. After 50 years of insuring both personal and business assets Carl is simply the best."
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Stacy F

January 30, 2026

5  out of  5
rating by Stacy F
"Thank you Kimberly for your outstanding customer service this morning. I've been with Carl Ferraro for over 20 years. I have never been disappointed. They always go the extra mile."
We responded:
"Thank you Larry. You and Millie are fantastic customers that we consider friends that do business with us."
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Laura Trotter

January 27, 2026

5  out of  5
rating by Laura Trotter
"This agency is the best. Carl is so personable and helpful. I’ve been with this agency for over 25 years and everyone in there is so knowledgeable. Kimberly Cisneros was especially helpful to me as I needed to change out a car on my policy. Insurance is very expensive, but it matters to have an agency working for you. Thank you!"
We responded:
"Thank you Laura for the nice review. We appreciate you very much and the entire team enjoys working with you. Carl"
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Stefan

January 14, 2026

5  out of  5
rating by Stefan
"My experience with Carl Ferraro has been by far one of the easiest, and greatest experienced. I been with them ever since I got car insurance, Marlenne has been my agent for years now. Her professionalism has been above and beyond, she's understanding, always has an answer to any of your questions. She listens to your needs, and tries her hardest to get you the best reasonable prices weather if its for a car insurance or life insurance. I completely recommend Carl Ferraro office for your future car/life insurance all his entire team its amazing and its willing to help you in every way possible."
We responded:
"Thank you for taking the time to write us a review and for singling out Marlenne for the great job that she does. Take care and know we are always available to answer any questions you may have. Carl"
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Susan Kolon

January 11, 2026

5  out of  5
rating by Susan Kolon
"Carl Ferraro runs his agency in a family-like approach: calls are returned promptly, the whole team knows your name, there's a thorough review of your insured needs, and you're left with the feeling that you will be customers for life. They keep doing that for us -- for more than a decade now. WIll never switch."
We responded:
"Thank you Susan. We not only appreciate your loyalty to State Farm but the friendship we have with you and Dan. Carl"
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Jason Fredrickson

December 3, 2025

5  out of  5
rating by Jason Fredrickson
"Outstanding Service and Exceptional Value! I highly recommend Carl Ferraro and his entire State Farm team. I have been a loyal customer for years, and they consistently go above and beyond to ensure I receive the best coverage at the most competitive rates. Carl has been instrumental in helping me maintain low payments without compromising the quality of my policy. It's clear that he genuinely advocates for his clients' financial well-being. The office staff deserves immense credit as well. Their customer service is truly top-tier—every question is answered promptly, and their follow-up is excellent. You never have to chase them down; they are always on the ball. A special shout-out must go to Rocio. Rocio is an integral part of the team, exceptionally helpful, and the definition of "on point." She is proactive, meticulous in ensuring all my needs are met, and makes complex insurance matters feel simple and straightforward. Her dedication ensures the office operations run smoothly and gives me complete peace of mind. If you are looking for an insurance agent who offers great value, prompt service, and genuinely caring staff, look no further than Carl Ferraro's State Farm office. They are the best in the business!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Briana Harris

November 21, 2025

5  out of  5
rating by Briana Harris
"We have relied on Carl Ferraro’s office for our State Farm coverage for many years, including auto, home, commercial, and residential rental policies. Throughout that time, the entire team has consistently demonstrated professionalism, responsiveness, and genuine care — qualities that are not always easy to find in other agencies. Their prompt communication and commitment to supporting their clients have made every experience with them exceptional. I highly recommend Carl Ferraro’s office to anyone seeking a knowledgeable, dedicated team for all their insurance needs."
We responded:
"Brianna, thank you so much. I worked with your grandfather for many years and I am sure he would be very proud of you running his company. Take care. Carl and team!!!"
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Margaret Castro

November 5, 2025

5  out of  5
rating by Margaret Castro
"I had an amazing experience with Rocio my first impression with her is that she was very knowledgeable in her job. I find her to be a people person with lots of patience with me. However, Rocio displayed her self as a professional. Nevertheless she walk me through the process in a matter where she simplified my life and removed any stress that I made of have. She was was specific with her instructions where I can understand the process so I can learn more about what to expect with State Farm. I felt comfortable with her approach."
We responded:
"Thank you Margaret. Rocio is an extremely hard worker who only wants to help clients like you. I appreciate you pointing out what a great job she did for you. We are always here to help. Carl"
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Sierra

July 18, 2025

5  out of  5
rating by Sierra
"Joey was the agent that helped me set up my life insurance policy. He made it a super seamless process and answered any questions I had along the way. Definitely recommend him as he is super knowledgeable about any questions you may have."
We responded:
"Thank you Sierra. Life insurance is something every family needs and we are glad that we were able to help you on this policy. Take care and reach out anytime. Carl"
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Alex Bakulin

June 14, 2025

5  out of  5
rating by Alex Bakulin
"I chose State Farm Carl Ferraro agency, because our HOA had them for our community policy 20 years ago. I’ve had Mercury and AAA, but wasn’t confident they’ll timely and fairly pay claim which is guaranteed with State Farm. Carl and his agent Rocio provide expert and individual service, patiently adjusting limits and premiums based on priorities and necessities of home and auto insurance! Our teenage daughter started driving and her policy was very affordable, because of our long-term loyalty discount. Carl helped select Earthquake policy coverage himself and Rocio adjusted HO-6 limits, based on budget. It’s a pleasure working with both of you!"
We responded:
"Thank you Alex. We appreciate your business and please know we are available anytime. Carl"
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Janet Dahlin

May 6, 2025

5  out of  5
rating by Janet Dahlin
"I worked with Salina and she is quick to respond, efficient and a pleasure to work with. A great experience."
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Christine James

November 8, 2023

5  out of  5
rating by Christine James
"Bonnie Ireland at State Farm has been a pleasure to work with!! I called for a quote for homeowners insurance and she was not only great to work with, but she was able to give me a great rate at better coverage. Needless to say, I brought all my insurance to her. I would highly recommend working with Bonnie at Carl Ferraro-State Farm Insurance!"
We responded:
"Christine, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Carl"
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null null

July 23, 2023

5  out of  5
rating by null null
"McKenna was very helpful and knowledgeable ME getting car insurance was a breeze."
We responded:
"Thank you for the wonderful review! McKenna is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Spencer L

December 2, 2022

5  out of  5
rating by Spencer L
"I just wanted to take a moment and express my gratitude for the convenience that your agency has offered me. Anytime I have questions or concerns, you are there for me with quick responses and great service. It's been a real pleasure working with a local insurance agency that really provides great personal service."
We responded:
"Thank you, Spencer for the five-star rating! We’re honored to have you as a customer at our State Farm in Huntington Beach, CA."
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Luis

April 28, 2021

5  out of  5
rating by Luis
"Octavio Moreno was very helpful and was very tentative in answering all the questions I asked. I’m currently with another StateFarm agent, but will definitely request to change agents based on how professional Octavio was. Great work! Thank you!"
We responded:
"Luis, Thank you for giving our agency a chance to earn your business! My team and I look forward to assisting you with your future insurance needs. - Carl"
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Willy A

April 22, 2021

5  out of  5
rating by Willy A
"Nice people. Very helpful for our needs! I would really recommend this insurance. Octavio is a very nice person to deal with."
We responded:
"Willy, Your kind feedback is great to hear! I'm so glad Octavio has provided you with a wonderful experience at our agency. - Carl"
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Ana Corona

April 1, 2021

5  out of  5
rating by Ana Corona
"Octavio, is very professional and he is always guiding us on what is the best for our business and family. He is pretty good at returning calls and he looks for ways to save money and have better coverage. I highly recommend him."
We responded:
"Ana, I'm pleased that your experience with my team has led to share such wonderful feedback with us! Thank you for trusting our agency to handle your insurance needs! - Carl"
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Daniel Sangiorgio

January 20, 2021

5  out of  5
rating by Daniel Sangiorgio
"Carl Ferraro has been my agent for over 20 years, him and his staff have always gone above and beyond!"
We responded:
"Daniel, Your loyalty to my agency is amazing! Thank you for always trusting our agency to handle your insurance needs! We look forward to the next 20 years with you! - Carl"
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Randall Colitz (Randy)

August 7, 2019

5  out of  5
rating by Randall Colitz (Randy)
"I help a woman who has been going to this office for a long time and she said that she was Carl's first client. I think that the staff is very helpful and this is a great place to obtain any kind of insurance you need for business or home."
We responded:
"Randall, We are so fortunate to have so many wonderful and loyal long time clients. It has been such a pleasure to serve our community for so many years. We appreciate you, thank you for your review and your business. - Carl"