State Farm® Insurance Agent Carl Ferraro
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gene Galindo
June 8, 2026
5
out of
5
rating by Gene Galindo
"Working with Bonnie Ireland is always a fantastic experience. She delivers top-notch customer service and handles everything with impressive speed and efficiency. If you want things done right and done fast, Bonnie and the Carl Ferraro team are the absolute best!"
Sue Scott
June 6, 2026
5
out of
5
rating by Sue Scott
"I've had the same State Farm policy for 50 years and Carl Ferraro has been my agent for the last 30 years. When something is good, you stick with it. Recently, I needed to make a change to cover a new car and worked with Marlenne Rivas. She made the process very simple, seamless, and quick! I would definitely recommend this State Farm agent and team."
We responded:
"Sue, thank you for the great review. Our entire team does a great job but thank you for the great experience with Marlenne. She has been with the team over 10 years and is definitely one of the leaders of our team. Thank you for taking the time to single her out. Carl"
Ed Hoeven
June 4, 2026
5
out of
5
rating by Ed Hoeven
"Verry friendly and helpful."
We responded:
"Ed, thank you for taking the time to give us a five star review. We greatly appreciate it and your business. As things develop in the California market and hopefully loosen up, I will be in touch. Have a great weekend. Carl"
Kevin Clarkson
May 28, 2026
5
out of
5
rating by Kevin Clarkson
"Rocio was incredibly helpful with my state farm insurance policy and helped me fix the issue and answered my questions professionally. Thanks Rocio!"
We responded:
"Kevin…thank you so much for much for the great review. Rocio is an extremely hard working team member who does a great job with all of our wonderful clients like you. Thank you and have a great weekend. Carl "
Paul “Buses Gone Wild” Gadebusch
May 28, 2026
5
out of
5
rating by Paul “Buses Gone Wild” Gadebusch
"Kimberly Cisneros was very attentive and efficient in revising our homeowners policy to include our trust as "Additional Insured"."
We responded:
"Hi Paul, Thanks so much for taking the time to share your positive experience! We are so happy that you had a great experience with Kimberly. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time! Carl"
Shinteelay
May 27, 2026
5
out of
5
rating by Shinteelay
"I've been using Carl and his team for years now. While I've never personally spoken to him, his team has always been great. I can't say enough good things about Bonnie, who helps me just about every time. She's extremely responsive, kind, informative, and everything else a representative should be while handling difficult situations or questions."
We responded:
"Thanks Ryan. Appreciate you taking the time to give us a five star review. Feel free to call me directly any time and thank you for pointing out what a great job Bonnie does. Have a great evening. Carl"
Victor Age
May 21, 2026
5
out of
5
rating by Victor Age
"Kimberly was very professional as well as friendly. She provided me with sound advice. In addition, smoothly, help me and share my new vehicle."
We responded:
"Dear Victor, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future."
Laura Trotter
May 21, 2026
5
out of
5
rating by Laura Trotter
"Carl Ferraro has been my agent at State Farm for at least 20 years. Whenever I need anything, all employees are very helpful and available. This week, Marlene and Kimberly both helped me with an issue of an odometer reading. They both sent me an email to ensure I had their contact information for when I returned the necessary paperwork. Kimberly followed up the next day to ensure my issue was being resolved. It gives me peace of mind knowing I have such a great team at State Farm. Laura Trotter"
We responded:
"Laura, thank you so much for the great five str review. I appreciate you recognizing both Marlenne and Kimberly as we strive to work as a team. Thank you so much for taking the time. Carl"
Michelle Fox
May 20, 2026
5
out of
5
rating by Michelle Fox
"Kimberly Cisneros is a wonderful help. Very knowledgeable and helpful!"
We responded:
"Michelle thank you for the great five star review. Carl"
KATY CABAS
May 15, 2026
1
out of
5
rating by KATY CABAS
"I am happy I will not return to this location. My experience was not pleasant."
We responded:
"Katy, thank you for taking the time to voice your concerns. We take every review very seriously.We don't recognize your name as customer, but would like an opportunity to discuss and assist any way we can. Please contact our office at 800-367-6861 and we would be happy to help you out. Carl"
Sharon Drake
May 12, 2026
5
out of
5
rating by Sharon Drake
"Kimberly was not only knowledgeable, but also friendly and efficient!"
We responded:
"Sharon, thank you for posting the review and specifically for signaling out what great job Kimberly does. It is very much appreciated and taking the time to post it. Have a wonderful evening! Carl"
Rod Sanford
May 12, 2026
5
out of
5
rating by Rod Sanford
"I’ve been with Carl Ferraro for years too many count. They’ve always been here for me and in the last couple of months, Bonnie Ireland Carl‘s longtime agent has helped me out so much. I think Carl needs to give her a raise anyway I really appreciate the help. Bonnie Has the greatest work ethic you could ask from any employee as a long time Customer Carl Ferraro has always held his end up thank you again, Bonnie (Rod Sanford)"
We responded:
"Hi Rod, We're delighted to hear about your experience! We love that you had such a great experience! Thanks for sharing and posting this review/. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you and your family are well and THANK YOU!!!! Carl"
Brevhana
May 8, 2026
5
out of
5
rating by Brevhana
"Kimberly was helpful, knowledgeable, friendly. Took care of everything I needed (and more!) during the contact."
We responded:
"Hello Brevhana, Thanks for the great review! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon and please have a great weekend. Carl"
Kelly Rowin
May 7, 2026
5
out of
5
rating by Kelly Rowin
"I’ve had a great experience with State Farm, but specifically at Carl Ferraro's office. They’ve always been helpful, responsive, and easy to work with whenever I’ve had questions or needed assistance. Customer service in general has been professional and friendly, and communication is quick. Overall, very happy with the service they provide. Special thanks to Rocio P for offering me so much help recently. She's been really great to work with!"
We responded:
"Hi Kelly, We're delighted to hear about your experience! We are glad that you enjoy working with the entire team.. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time! Have a great weekend. Carl"
Douglas Erber
May 7, 2026
5
out of
5
rating by Douglas Erber
"My parents have trusted the Carl Ferraro State Farm office with their insurance needs since 1973, and I have personally been insured through the office since 1982. For more than 20 years, Carl Ferraro’s team has provided our family with coverage for our home, umbrella, life, and auto insurance. Most recently, we had the pleasure of working with Ferraro's newest team member, Kimberly. Like every interaction we’ve had with the Carl Ferraro team over the decades, Kimberly was professional, attentive, responsive, and thorough in addressing all of our questions and requests. I cannot recommend the Carl Ferraro State Farm office highly enough, and we look forward to working with Kimberly for years to come."
We responded:
"Doug, thank you so much for giving Kimberly and the agency a five star review. I very much appreciate it. Have a great weekend. Carl"
Dave Ortiz
May 1, 2026
5
out of
5
rating by Dave Ortiz
"Ive been with Carl Ferraro forever! recently we had a couple of big things happen in the respect of claims and such,so when the adjuster was a problem the whole team at the Carl Ferraro office stepped in and made sure that i was taken care of and the claim was handled properly! not to mention we had some accounting to do and this all went smoothly as well! I definitely refer and recommend this office!"
We responded:
"Hi Dave, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future."
Eddie Torres
April 28, 2026
5
out of
5
rating by Eddie Torres
"I have been a State Farm client for nearly 20 years, and I wanted to express my appreciation for the exceptional service I receive at Carl Ferraro's office. Bonnie and Salina have always been incredibly helpful and attentive whenever a need arises regarding my insurance. I truly appreciate your consistency in resolving my requests so efficiently. Keep up the good work! Eddie"
We responded:
"Eddie, appreciate you taking the time to give our agency a five star review. The entire team strives every day to take care of all of our clients like yourself. I really appreciate you being with us for so long and singling out Bonnie and Salina. Have a great day and thank you. Carl"
Orriel smith
March 27, 2026
5
out of
5
rating by Orriel smith
"We've had trust and confidence in Carl and his staff's handling our taxes for over forty years."
We responded:
"Hey Orriel, Thanks for the great review! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future. Have a wonderful weekend. Carl and team!!"
christal v
March 24, 2026
5
out of
5
rating by christal v
"Been with Carl Ferraro for years. They have been so responsive and we have never had issues."
We responded:
"Thank you Christal. The entire team thanks you for the review and the confidence you have in us. Carl"
Glenn Rutkowski
March 17, 2026
5
out of
5
rating by Glenn Rutkowski
"Everyone who works with Carl and his team know two things are for certain. First, the team will take care of you. They will get you the best rate and coverage possible from State Farm. Second, they'll be nice about it!"
We responded:
"Thank you Glenn. I enjoyed our conversation yesterday and appreciate you taking the time to post review. Take care and i and the entire team thanks you. Carl"
Anna Katsuki
March 17, 2026
5
out of
5
rating by Anna Katsuki
"Rosie was very helpful and patient with me. I don’t like that my insurance is going up, but I know she was doing everything possible to keep the cost down for me. I truly appreciate"
We responded:
"Thank you Anna. Rosie works really hard at making sure great customers like you receive maximum coverage and service while always trying to find the lowest possible price. Thank you for taking the time to give our entire team a review. Carl"
Michael (Tazmanms43)
March 15, 2026
5
out of
5
rating by Michael (Tazmanms43)
"Carl’s office always gives top notch service as well as always trying to find discounts for our whole family. I highly recommend them"
We responded:
"Michael, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you. Carl and team!!!"
Lynn Orgill
March 7, 2026
5
out of
5
rating by Lynn Orgill
"I received excellent service over the telephone from Rocio. I received a call back within minutes with answers to the initial questions about my auto insurance. She was very informed, knowledgeable and polite."
We responded:
"Thank you Lynn. Its our office policy to get back to everyone the same day before we leave for the evening. Rocio and the entire team do a great job of taking car of valuable customers like you. Thank you for the review! Carl"
Drew Spencer
March 5, 2026
5
out of
5
rating by Drew Spencer
"Always very helpful!"
We responded:
"Thank you Drew! I appreciate then time you have taken to comment on our team! Carl"
Cameron Weekley
March 2, 2026
5
out of
5
rating by Cameron Weekley
"Recently purchased a new vehicle and Kimberly was so sweet and helpful and got my policy updated efficiently. So quick and easy. 10/10 experience."
We responded:
"Cameron, thank you for your review and I greatly appreciate your comments regarding Kimberly. She has been with our team almost a year and loves to help clients. I am very pleased that you enjoyed working with her. Please never hesitate to reach out to us for all of your insurance and financial needs. Regards, Carl cell 714--803-2028"